Salesforce reports fiscal 2027 Q1 revenue of $11.13 billion with 13% year-over-year growth, driven by accelerating adoption of Agentforce AI products

Salesforce processed 28.6 trillion tokens in the quarter, up 152% quarter over quarter, and converted those into 3.8 billion 'agentic work units,' up 111% quarter over quarter. Agentforce annual recurring revenue is now greater than $1 billion.

On Salesforce's help site and phone support, Agentforce has autonomously handled 4 million inquiries over about 15 months, now double the volume handled by human agents. In sales, Agentforce Sales worked 220,000 leads autonomously in the quarter, generating $42 million in pipeline.

Current remaining performance obligation (cRPO) was $33.6 billion, up about 14% nominally and 13% in constant currency. Non-GAAP operating margin reached 34.8%, up 250 basis points from a year earlier. Slack accounted for nearly half of Salesforce's million-dollar-plus wins in the quarter, up 80% year over year.