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Red Lobster's endless shrimp fiasco cost $11M per quarter, lawsuit alleges shareholder squeeze

Fortune AI18h ago4 min read
Red Lobster's endless shrimp fiasco cost $11M per quarter, lawsuit alleges shareholder squeeze

Key takeaway

Red Lobster shareholders have sued Thai Union Group, alleging the company exploited its controlling stake to force the chain into a permanent "Ultimate Endless Shrimp" promotion at $20 per order that cost Red Lobster $11 million(約18億円) in a single quarter. The lawsuit claims Thai Union, which was also Red Lobster's exclusive shrimp supplier, engineered the unsustainable promotion to extract maximum profit, contributing to the restaurant chain's bankruptcy filing in May 2024.

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3 Key Points

  • What happened

    Shareholders sued Thai Union Group, Red Lobster's former majority shareholder, alleging it pushed the chain to make its $20 "Ultimate Endless Shrimp" promotion permanent in 2023 to boost shrimp sales from Thai Union—its exclusive supplier. The promotion left Red Lobster $11 million(約18億円) in the red in a single quarter and contributed to the chain filing for Chapter 11 bankruptcy in May 2024.

  • Why it matters

    The lawsuit claims Thai Union engineered the promotion to "squeeze out every drop of value" through what the suit calls "uneconomic contracts." Restaurants ran out of shrimp, customers shifted away from higher-margin menu items, and the chain defaulted on a $275 million(約440億円) term loan in September 2023. Red Lobster emerged from bankruptcy in September 2024 after closing about 130 locations and cutting 10% of corporate staff.

  • What to watch

    Shareholders are seeking to dissolve some $32 million(約51億円) in transactions they allege Thai Union pressured Red Lobster to enter into in 2023, and are demanding a jury trial to determine damages. Red Lobster brought the promotion back in April 2024 as a limited-time offer under new CEO Damola Adamolekun, who had said endless shrimp would never return.

FAQ

How much money did the endless shrimp promotion cost Red Lobster?
The promotion left the company $11 million(約18億円) in the red in a single quarter. The chain also raised the price twice—from $20 to $22, then to $25—before pulling it from the menu in 2024.
What is Thai Union and why did it control Red Lobster?
Thai Union Group is one of the world's largest seafood producers. It bought a minority stake in Red Lobster in 2016 and in 2020 led a buyout that gave it majority control. By the time Red Lobster filed for bankruptcy in May 2024, Thai Union had divested from the chain.
What happened to Red Lobster after bankruptcy?
Red Lobster emerged from bankruptcy in September 2024 after closing about 130 locations and cutting about 10% of its corporate staff. Under new CEO Damola Adamolekun, the chain brought back the endless shrimp promotion in April 2024, but only for a limited time, and sales were up 10% compared to a year prior as of February.

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