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Markus built Auxx.ai, a Customer Support CRM combining Attio and N8n features, after struggling to manage his father's support messages across multiple platforms.

Hacker NewsApr 19, 20261 min read
Markus built Auxx.ai, a Customer Support CRM combining Attio and N8n features, after struggling to manage his father's support messages across multiple platforms.

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3 Key Points

  1. Auxx.ai consolidates customer support management by integrating messaging, customer info, and automation in one platform instead of switching between apps

  2. Markus developed the solution after a 10-year programming hiatus, having previously worked in commercial concrete before returning to software development

  3. The app automates customer support workflows including triage, response drafting, and history tracking to reduce forgotten follow-ups

  4. Inspired by limitations in existing tools like Attio, Freshworks, and N8n, which required manual bridges via Google Sheets and Airtable

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