Amazon is expanding its European operations with more than EUR 10B in fulfillment center investments and deploying next-generation robotics, while also partnering with mortgage lender PennyMac to power AI-driven loan processes.

What happened: Amazon announced in June 2026 a more than EUR 10B commitment to expand and upgrade fulfillment centers across Europe, including next-generation robotics deployment planned for the first half of 2027. The company also plans to grow its European fulfillment center workforce by 25,000 over the coming years. Separately, PennyMac Financial Services expanded its agreement with Amazon Web Services to use generative AI capabilities—including Amazon Nova Sonic, a conversational AI assistant—to upgrade its mortgage application and servicing processes.

Why it matters: Amazon's European infrastructure push signals a major bet on scaling operations and automation in a key market. The PennyMac partnership shows how AWS's AI tools are being adopted by financial services firms to streamline customer-facing processes, reflecting broader enterprise demand for AI-powered efficiency in traditionally manual workflows.

What to watch: Amazon's autonomous Proteus robot is entering pilot testing in labs, with European deployment targeted for the first half of 2027. The company is also committing $1B to Career Choice by 2030 to fund employee training in cybersecurity, software development, logistics, renewable energy, and mechatronics.