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OpenAI launches ChatGPT Work to automate tasks for hours

Ars Technica AI3h ago
OpenAI launches ChatGPT Work to automate tasks for hours

Key takeaway

OpenAI has released ChatGPT Work, a new automation tool that can run unattended for hours and integrate with common workplace applications. The tool addresses earlier problems where OpenAI's agent automation would stop after a few minutes, and now promises to handle entire workflows from research through deliverables while requiring human approval for key decisions.

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3 Key Points

  • What happened

    OpenAI released ChatGPT Work, a tool designed to handle extended automated tasks that can run for hours and integrate with workplace apps like Slack, Microsoft Teams, Google Drive, and SharePoint. The tool also includes Scheduled Tasks, which can execute repetitive work on a schedule or when monitored events occur, and can keep running even when you're away from your desk.

  • Why it matters

    The release addresses a documented limitation from OpenAI's earlier Agent Mode in its Atlas web browser, which stopped after a few minutes. ChatGPT Work enables users to tackle complex multi-step workflows—such as moving from customer research through campaign briefs to localized marketing assets—while requiring human approval for important actions, potentially reducing manual work for business teams.

  • What to watch

    OpenAI is sunsetting its dedicated Atlas web browser, less than nine months after launch. A Chrome extension update will let users perform web tasks without switching browsers. The company is inviting users to test ChatGPT Work on tasks they already know well, such as budget analysis or sales meeting prep.

Context & Analysis

OpenAI's release of ChatGPT Work represents a refinement of its agent-based automation strategy following feedback on its earlier Atlas browser. The company had launched Atlas as a dedicated web interface for task automation, but within nine months faced user demand for longer-running, more integrated workflows. Rather than improve Atlas itself, OpenAI has consolidated the capability into ChatGPT Work and shifted the extension strategy to Chrome, signaling a pivot back to browser-native tooling rather than a standalone application.

The tool's integration with enterprise applications (Slack, Teams, Google Drive, SharePoint) and its support for scheduled background tasks suggest OpenAI is targeting business users who need to automate repetitive workflows without constant supervision. The emphasis on "wait for you to approve important actions" indicates a deliberate design choice to keep humans in the loop for consequential decisions, likely to manage liability and user trust. Scheduled Tasks, described as a souped-up version of cron jobs (a standard server automation feature), suggests the tool is aimed at knowledge workers and IT teams familiar with basic automation concepts.

FAQ

How is ChatGPT Work different from the earlier Agent Mode in Atlas?
ChatGPT Work can stay with a project for hours if needed, whereas the earlier Agent Mode in Atlas tended to stop after a few minutes, limiting its usefulness for ongoing or complex tasks.
What workplace tools can ChatGPT Work connect to?
ChatGPT Work integrates with Slack, Microsoft Teams, Google Drive, and SharePoint through custom-built plugins. The desktop version can also access and modify your desktop files or use a built-in browser to access online resources.
What is happening to OpenAI's Atlas web browser?
OpenAI is sunsetting the dedicated Atlas web browser less than nine months after its launch. An updated ChatGPT Chrome extension will instead let users perform web-native tasks without switching out of the browser.

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