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Fortune AIPublished: Apr 16, 2026, 07:00 JST1 min read

Jury finds Live Nation and Ticketmaster operate as an illegal monopoly after executives' messages reveal contempt for customers and inflated pricing.

Jury finds Live Nation and Ticketmaster operate as an illegal monopoly after executives' messages reveal contempt for customers and inflated pricing.

3 Key Points

  1. A jury ruled that Live Nation and Ticketmaster together constitute a monopoly, concluding their combined market power violates antitrust laws

  2. Internal messages from a Live Nation executive were presented as evidence, showing the company knowingly charged 'outrageous' prices while disparaging customers as 'so stupid'

  3. The case exposed how the ticketing duopoly controls the live entertainment market and extracts excessive fees from consumers

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