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United Airlines CEO Scott Kirby uses an unconventional hiring strategy, selecting candidates based on whether pilots would want to spend four days with them.

Fortune AIApr 10, 20261 min read
United Airlines CEO Scott Kirby uses an unconventional hiring strategy, selecting candidates based on whether pilots would want to spend four days with them.

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3 Key Points

  1. Scott Kirby, CEO of $31.7 billion United Airlines, prioritizes hiring employees who are personable and likable

  2. The company uses a 'four-day trip' test as a gauge—candidates must be people others would want to spend extended time with

  3. Kirby believes hiring for cultural fit and interpersonal compatibility is as important as technical qualifications

  4. This approach emphasizes team cohesion and workplace culture in an industry where employees spend significant time together

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