ServiceNow expands AI partnerships with Google Cloud and Qlik to connect enterprise data with automated workflows

ServiceNow deepened its alliance with Google Cloud to launch AI-powered solutions for enterprises, while simultaneously broadening a partnership with Qlik to link company data directly into AI-driven workflow automation. The move signals ServiceNow is betting on AI agents (software that autonomously executes tasks) as its core growth engine.

Unlike traditional business software that requires manual data entry between systems, these partnerships embed AI into ServiceNow's workflow platform so that data from Qlik (a business analytics tool) automatically feeds into automated task execution—meaning repetitive work like approvals, ticket routing, and data processing happens without human handoff.

Operations teams and business analysts can now automate multi-step processes that previously required someone to pull data, review it, and kick off the next action. For example, finance teams could automatically generate expense reports from raw transaction data and route them for approval without copying information between systems—reducing errors and freeing staff for higher-value work.