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OpenAI resets all paid users' limits to extend GPT-6 Astra access

OpenAI resets all paid users' limits to extend GPT-6 Astra access

3 Key Points

  1. What happened

    Thibault Sottiaux, who leads Codex at OpenAI, announced on September 7 that all paid users' usage limits would be reset simultaneously at around 6 p.m. ET that day.

  2. Why it matters

    This change lets heavy users who exhausted their usage limits during the holiday weekend continue using GPT-6 Astra on September 8, the first workday, instead of facing a wait.

  3. What to watch

    The reset covers Codex and ChatGPT Work, with those users getting a banked reset. Watch if the reset actually prevents downtime for Astra users on September 8.

WHO IT HITSPaid ChatGPT users who used up their usage limits with GPT-6 Astra over the holiday will regain access sooner. Codex and ChatGPT Work users are the primary beneficiaries, as they can continue their work without interruption.

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Context & Analysis

OpenAI's decision to reset usage limits for all paid users is a direct response to high demand for GPT-6 Astra, which began rolling out on September 3. The company had already introduced measures to help heavy users, such as the 'banked reset' and an improvement on September 6 that reduces usage consumption to one-third or one-quarter for high-usage individuals. This reset ensures that users who spent their holiday weekend on Astra can continue their work without waiting for the standard reset cycle.

The move highlights OpenAI's efforts to manage user experience during a staggered rollout while maintaining fairness. By resetting all paid users at once, OpenAI avoids penalizing those who quickly adopted the new model. The company's communication, including a playful reference to a Rick Astley song, underscores its customer-focused approach.

Looking ahead, this reset may not solve the underlying issue of limited capacity. The effectiveness of this measure will depend on whether it prevents widespread complaints about access on September 8. If demand continues to outpace supply, OpenAI may need to consider further adjustments or clearer communication about usage policies.

FAQ
When will the usage reset happen?
The reset was announced for September 7 at around 6 p.m. ET, which is 10 a.m. Japan time on September 8.
Who is affected by this reset?
All paid users are affected, but it specifically targets those who exhausted their usage limits with GPT-6 Astra during the holiday weekend. Codex and ChatGPT Work users are also expected to be covered.
What is 'banked reset'?
For users who cannot immediately access Astra, OpenAI provided a 'banked reset' that resets usage limits for each day they were unable to access Astra.

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