Cisco deploys AI agents to all 90,000 employees

Key takeaway

• Cisco is deploying AI assistants to all 90,000 employees starting at the end of July, with each agent tailored to handle specific tasks and route requests to the most efficient AI model.

• The move underscores how large enterprises are embedding AI throughout their operations: Cisco's finance team already uses AI for 80–90% of mandatory filing narratives, and the company is building AI tools for investor relations and executive dashboards.

• The rollout is paired with companywide upskilling efforts and reflects Cisco's positioning for the AI era, where custom silicon and networking offerings are driving multi-billion-dollar growth with hyperscalers.

3 Key Points

FAQ

How does Cisco's AI agent system choose which model to use?

The system dynamically selects the right model for each task based on performance optimization. CFO Patterson explained that it "knows which tool is most effective and most efficient" and is designed not to "burn a whole bunch of tokens with frontier models." Much of the infrastructure is built on-premises, giving Cisco greater control over cost and data.

What AI applications is Cisco already using in finance?

Cisco uses AI to streamline MD&A preparation, which is the mandatory narrative section in public company filings; 80–90% of the first draft is now done by AI. The company is also building an AI tool for investor relations that analyzes its financial history alongside competitors' earnings calls and can anticipate likely analyst questions, and is refining a CFO dashboard that synthesizes performance data and recommends actions.

What revenue guidance has Cisco raised for its AI-related business?

Cisco reported $2 billion（約3200億円） in orders in fiscal year 2025 and has raised its fiscal year 2026 guidance to $9 billion（約1.4兆円）, reflecting growth from its work with hyperscalers on custom silicon, optics, and systems offerings.