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Large Language Models

Aug 28, 2026

Large Language Models

The Gist

Lowe’s and Home Depot are rolling out AI assistants that are already boosting sales, while the State Department’s AI tool has slashed embassy paperwork from six hours to 30 minutes. However, Booking.com’s AI ads are drawing backlash despite clear disclosure, prompting companies like Mercari and Mizuho to push for stronger AI governance. The takeaway: businesses are now racing to deploy AI for real-world gains, but public trust is the new competitive edge.

Today's Stories

  1. 1

    Lowe's AI Assistant Mylow Drives 3x Conversion

    Lowe's AI shopping assistant, Mylow, has fielded more than 25 million questions since launch, and online shoppers who use it convert at three times the rate of those who don't, CEO Marvin Ellison said on the company's Aug. 19 second-quarter earnings call. Mylow turns vague problems like "my faucet is leaking" into specific, purchasable product lists, giving AI a direct role in building the cart before a purchase. Home Depot's Magic Apron, built with Google Cloud's Gemini models, does the same: it recommends the right grout for glass tiles, shows where to find it in store, and suggests additional materials.

    Online sales grew 15.7% year over year, the second straight quarter above 15%. Consumer readiness is rising: 45% say they'd be comfortable letting an AI agent complete a purchase on their behalf, rising to 54% among Gen Z, and 81% of retailers trust AI to act autonomously with the right guardrails.

  2. 2

    State Dept. AI Tool Cuts Embassy Work from 6 Hours to 30 Minutes

    The State Department's Northstar AI tool, which summarizes media and translates content, has cut a task that took embassy employees four to six hours a day to less than 30 minutes, according to deputy chief data and AI officer Paula Osborn. Data leaders from the State Department and ServiceNow argue that scaling AI in federal agencies depends more on mission alignment, governance, and workflow design than on technology alone, highlighting that "real governance is embedded architecture."

    The department is scaling AI through programs like the AI Champions Program, which trains employees at individual posts, and a global scaling program to expand locally developed tools. The full discussion is available at MeriTalk.

  3. 3

    Booking.com faces AI ad backlash despite disclosure

    Booking.com is facing backlash over AI-generated advertising, even though the platform says it fully discloses when content is AI-produced. The backlash suggests that disclosure alone may not be enough to prevent negative reactions from users and businesses, highlighting a gap between transparency and audience trust.

    Whether Booking.com will adjust its AI advertising approach or disclosure practices in response to the criticism, and how similar platforms may be affected.

  4. 4

    Home Depot Rolls Out Magic Apron AI Assistant Nationwide

    The Home Depot announced the nationwide rollout of new in-store capabilities for Magic Apron, its AI-powered shopping assistant. Customers can now locate products, get project guidance, and receive tailored answers while shopping in all 2,000+ U.S. stores. The assistant helps customers find products faster, improves confidence in purchasing decisions, and clarifies product compatibility. This builds on the Store Mode feature launched in 2022, which already offered barcode scanning and wayfinding, signaling a deeper integration of digital tools into the physical shopping experience.

    Customers can access Magic Apron via The Home Depot mobile app or by scanning a QR code on in-store signage. The service is available in all U.S. stores, and the company plans to keep associates at the center of the shopping experience.

  5. 5

    Mercari and Kyoto University discuss AI governance

    Mercari and Kyoto University's Hiroki Habue discussed how to balance AI adoption speed and safety in AI governance. The discussion matters because companies face tension between moving fast on AI and managing risks; the session suggested governance approaches for this trade-off.

    Watch how this governance discussion informs Mercari's practical AI deployment decisions, though the article gives no specific outcomes or details.

  6. 6

    Mizuho FG to Explore AI Platform Upgrade with Nvidia

    Mizuho FG announced it will begin discussions to leverage Nvidia's products, services, and technical expertise to enhance its AI platform for financial institutions. This initiative could help Mizuho FG build more advanced AI capabilities for the financial sector, potentially improving efficiency and service offerings.

    How Mizuho FG implements Nvidia's technology in its AI infrastructure and what specific financial applications will be prioritized.

What to Watch

Watch whether retailers like The Home Depot and Booking.com turn growing consumer comfort with AI agents into broader autonomous shopping features—and how governance debates at companies like Mercari and Mizuho FG shape which AI tools actually reach customers first.

Sources

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