SoundHound AI introduces Oasys platform for building and self-improving conversational AI agents

SoundHound recently introduced Oasys, described as 'the world's first self-learning orchestrated agentic AI platform where AI builds AI.' Customers can request specific agents (such as order-tracking or customer inquiry handlers), and the platform creates them; the agents then improve automatically.

Oasys agents can be deployed across multiple channels—social media, web chats, kiosks, phone, text, and others—with possible use cases including call center query handling, employee sales support, and drive-thru order processing.

SoundHound's revenue grew 52% during the first three months of 2026 to $44.2 billion, and the company projects full-year revenue of $225 million to $260 million (approximately 44% growth at the midpoint). However, the company incurred an operating loss of $200.5 million over the trailing 12 months, exceeding its trailing-12-month revenue of $184 million.