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Japan Times TechPublished: Jun 6, 2026, 16:00 JST

74% of white-collar workers use AI regularly, but companies struggle to convert time savings into measurable value

74% of white-collar workers use AI regularly, but companies struggle to convert time savings into measurable value

3 Key Points

  1. Some 74% of white-collar workers with no managerial duties count themselves as regular users of artificial intelligence, a 23 percentage point increase from a year earlier, according to Boston Consulting Group's latest AI at Work report.

  2. More than 40% of regular AI users among non-management white-collar workers reported saving a full work day or more per week from using such tools.

  3. Many enterprises struggle to convert AI-driven efficiency gains into measurable value, and leaders and organizations are yet to learn how to derive value from the saved time, according to BCG.

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