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Bristol Myers Squibb weighs how to split a 20% AI gain

Bristol Myers Squibb weighs how to split a 20% AI gain

3 Key Points

  1. What happened

    At a Fortune Most Powerful Women conference, Bristol Myers Squibb's Amanda Poole said the company is exploring a "well-being quotient" to decide how to split AI productivity gains, citing a hypothetical 20% gain.

  2. Why it matters

    Poole said the company has not solved how much of the productivity gained from automating "joyless" work should go back to employees for their well-being.

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Context & Analysis

The discussion at the Fortune Most Powerful Women conference reflects a shift in how some executives are measuring AI's payoff. Rather than treating productivity as purely a financial number, leaders are asking what the technology should deliver for workers themselves. At Bristol Myers Squibb, that question centers on automating what Amanda Poole called "joyless" work and whether the time freed up should support employee well-being or accrue mainly to the business. Poole framed the split as unsettled, using a hypothetical 20% productivity gain to illustrate the choice. The company's exploratory "well-being quotient" is one attempt to make that decision explicit.

FAQ
What is a "well-being quotient"?
It is the concept Bristol Myers Squibb is exploring to decide how to split AI productivity gains between the business and its workforce to support employee well-being.
Has Bristol Myers Squibb decided how to split the gains?
Not yet. Amanda Poole said, "We haven't solved it, so more to come."
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