How does ChatGPT Work handle login credentials?

Users log in manually when a login screen appears. The AI does not see or use usernames or passwords, and they are not used for model training.

Which sites can ChatGPT Work access?

Admins can control which sites ChatGPT Work can access. The AI always asks for confirmation before critical actions like confirming reservations or payments.

Does this work on desktop?

The desktop app already supported login because it uses a built-in browser on the device. The new feature extends support to web and mobile versions.

Large Language ModelsAI Business & IndustryITmedia AI＋Aug 26, 2026Aug 26, 2026, 13:00 JST

ChatGPT Work now operates on login-required sites

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3 Key Points

What happened
OpenAI announced on August 25 that ChatGPT Work can now perform tasks on websites that require login. Users log in themselves, and the AI continues the work while maintaining the session.
Why it matters
Previously, tasks would stop on sites needing authentication. The new feature lets ChatGPT handle more real-world workflows, like submitting email invoices to accounting software or saving apartment listings, without the AI ever seeing usernames or passwords.
What to watch
The feature is available for Plus, Pro, and Business plans, and works on web and mobile versions. For critical actions like confirming reservations or payments, ChatGPT will always ask for confirmation.

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Context & Analysis

OpenAI's announcement marks a step forward for AI agents that can perform tasks across the web. By allowing ChatGPT Work to operate on login-required sites, the company addresses a common limitation where tasks would stop when authentication was needed. The approach of having users log in themselves, rather than storing credentials, aims to balance convenience with security.

The company emphasizes that usernames and passwords are not sent to the model and are not used for training. Admins can manage which sites ChatGPT Work can access, and the feature includes a confirmation step before critical actions like payments. This suggests a cautious rollout that prioritizes user control and safety.

The use cases outlined, such as submitting invoices to accounting software or searching for apartment listings, show the potential for AI to handle routine but multi-step online tasks. However, the feature's availability is currently limited to Plus, Pro, and Business plans, which may restrict access for casual users.

FAQ

How does ChatGPT Work handle login credentials?: Users log in manually when a login screen appears. The AI does not see or use usernames or passwords, and they are not used for model training.
Which sites can ChatGPT Work access?: Admins can control which sites ChatGPT Work can access. The AI always asks for confirmation before critical actions like confirming reservations or payments.
Does this work on desktop?: The desktop app already supported login because it uses a built-in browser on the device. The new feature extends support to web and mobile versions.

ITmedia AI＋Read Original Article

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