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Large Language ModelsAI Business & IndustryOpenAI BlogPublished: Sep 3, 2026, 10:00 JST2 min read

ATV Big Air Tour cuts 3 days of work to 3 hours with ChatGPT Work

ATV Big Air Tour cuts 3 days of work to 3 hours with ChatGPT Work

3 Key Points

  1. What happened

    ATV Big Air Tour, a two-person family-run action sports tour, says ChatGPT Work let them cut merchandise inventorying and reordering from two to three full days down to two to three hours. A scheduled daily briefing also reduced weekly event fact-checking time from around 8 hours to 1 hour.

  2. Why it matters

    The tour has nearly 26 U.S. dates from May to November. Co-founder Larissa Guetter says the tool lets a two-person team “compete with businesses that have much bigger budgets and teams” by handling marketing and merchandising tasks.

  3. What to watch

    Whether the tour can stay discoverable as search shifts to AI. One audit found ChatGPT could not retrieve about 90% of the site's FAQs, and after fixes, OpenAI search and user-bot hits rose 1,223% month-over-month, from 183 to 2,421.

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Context & Analysis

ATV Big Air Tour presents a picture of a small business stretched thin by growth. With nearly 26 U.S. tour dates from May to November, the two co-founders were handling logistics, merchandise, and marketing themselves. Larissa Guetter described manually fact-checking about 30 online publications daily, a task that consumed a full workday each week before ChatGPT Work automated it with a scheduled briefing.

The company's use of ChatGPT Work spans practical operations and future-facing strategy. The merchandise workflow turned photos into an organized inventory, a spreadsheet, and a visual website with reorder recommendations in under 15 minutes. Separately, the daily automation for answer engine optimization (AEO) was born from Guetter's observation that people now search for events using AI assistants, not just Google.

The stakes for the tour likely hinge on maintaining accurate information across third-party channels as it scales. The 1,223% month-over-month rise in AI-driven search hits suggests these efforts could influence whether the business is found by families planning their trips. This case also illustrates a broader question for small operators: whether AI tools can genuinely level the playing field against larger competitors with dedicated marketing teams.

FAQ
How much time did ChatGPT Work save on merchandise tasks?
Inventorying and reordering merchandise dropped from two to three full days to just two to three hours, according to co-founder Larissa Guetter.
How is ATV Big Air Tour using ChatGPT Work for marketing?
A daily ChatGPT Work automation checks the website to ensure event dates, locations, and ticket details are easy for AI search tools to understand. It also suggested corrections when it found ChatGPT could not retrieve about 90% of the site's FAQs.

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