Salesforce launches Agent Albert to counter Wall Street fears that generative AI will render traditional enterprise software platforms irrelevant.

CEO Marc Benioff is introducing Agent Albert, a new AI product designed to demonstrate that enterprise software remains essential in the AI era

Wall Street investors are concerned that advanced AI models could obsolete traditional software-as-a-service business models

Salesforce is backing its AI strategy with a proprietary metric to measure the value and effectiveness of Agent Albert