Despite Microsoft's massive AI investments, even NASA's Artemis II astronauts must rely on Surface Pro devices that come with the company's notoriously problematic Outlook email client.

NASA's Artemis II astronauts are equipped with Microsoft Surface Pro devices for their missions

Microsoft is investing billions in artificial intelligence development and integration

Outlook email software continues to be a persistent pain point, affecting users from corporate workers to space explorers

The irony highlights the gap between Microsoft's AI ambitions and the practical frustrations of its existing software products