Which tasks did employees most want to delegate to AI?

Document creation topped the list at 44.7%, followed by data analysis at 44.0% and organizing/compiling materials at 43.8%.

How did employees feel about AI replacing their jobs?

A combined 43.6% said they felt very or somewhat uneasy, while 44.2% said they were not very or not at all uneasy.

Were there differences by job type?

Yes, AI final-decision approval was highest for freelance workers at 56.1% and lowest for fully remote workers at 29.3%.

AI Business & IndustryITmedia AI＋Sep 11, 2026Sep 11, 2026, 19:01 JST

Change Holdings survey: 38.8% of 13 tasks OK for AI

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3 Key Points

What happened
Change Holdings surveyed 1,104 employees on delegating 13 tasks to AI; the average approval rate was 38.8%, led by document creation at 44.7% and data analysis at 44.0%.
Why it matters
Willingness to let AI make final decisions dropped sharply with age — 59.1% among those in their 20s versus 12.1% among those in their 50s, a gap of 47 points.
What to watch
The survey suggests the real issue is which tasks to delegate to AI, not whether to use it, and how responsibility is handled as AI takes on more work.

WHO IT HITSManagers and team leads deciding which tasks to hand off to AI should note that younger employees are far more comfortable letting AI make final calls than older colleagues — 59.1% of 20-somethings versus 12.1% of 50-somethings.

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Context & Analysis

The survey, released by Change Holdings on September 4, 2026, covered 1,104 employees and asked about 13 tasks. The overall average of 38.8% approval for AI delegation does not mean AI makes 38.8% of decisions; it reflects when respondents judged AI use appropriate. A clear split emerged: simpler tasks close to output creation were more accepted, while tasks requiring organization or final judgment were less so.

The age divide was striking. Approval for letting AI make final decisions fell steadily from 59.1% among those in their 20s to 12.1% among those in their 50s. Yet the same group of 20-somethings also reported the highest unease about having their own work replaced by AI, at 67.5% combined. This apparent contradiction may reflect familiarity with AI tools alongside concerns about job security.

Industry differences were also large, with finance at 59.4% and medical/care at 23.4%. As AI agents spread, the survey suggests the focus may shift from whether to use AI to which tasks should be delegated and who bears final responsibility. How organizations set those boundaries is likely to determine how smoothly AI adoption proceeds.

FAQ

Which tasks did employees most want to delegate to AI?: Document creation topped the list at 44.7%, followed by data analysis at 44.0% and organizing/compiling materials at 43.8%.
How did employees feel about AI replacing their jobs?: A combined 43.6% said they felt very or somewhat uneasy, while 44.2% said they were not very or not at all uneasy.
Were there differences by job type?: Yes, AI final-decision approval was highest for freelance workers at 56.1% and lowest for fully remote workers at 29.3%.

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