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Japan Times TechPublished: May 7, 2026, 22:00 JST1 min read

Mitsubishi UFJ Financial Group to partner with Google on AI-powered retail financial services

Mitsubishi UFJ Financial Group to partner with Google on AI-powered retail financial services

3 Key Points

  1. Mitsubishi UFJ Financial Group and Google will develop a service to assist customers in online shopping and payments using artificial intelligence, with the Japanese megabank planning to launch an AI agent through the alliance by next March as a pilot program.

  2. The envisaged AI agent will search for products based on user-set conditions, propose optimal payment methods, and manage household finances using spending records.

  3. Mitsubishi UFJ is enhancing its services partly by leveraging expertise from technology giants; the bank launched comprehensive digital financial services under the brand "M-tto" last June and announced a partnership with OpenAI in November.

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