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Large Language ModelsAI Business & IndustryOpenAI BlogPublished: Jul 22, 2026, 04:00 JST

OpenAI launches small business program with ChatGPT Work

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3 Key Points

  1. What happened

    OpenAI announced the ChatGPT for small businesses program, which includes virtual training, in-person AI academies, new guides, and partnerships with Dropbox, Shopify, Intuit, Slack, Atlassian, and Wix.

  2. Why it matters

    The program aims to help small business owners who wear many hats—marketer, accountant, salesperson—become more productive and scale using ChatGPT Work, which is powered by GPT-5.6, OpenAI's most advanced model available to all subscription plans.

  3. What to watch

    The program's success hinges on whether owners adopt these tools in daily workflows. Watch for upcoming webinars and events, and whether 78% of participants building a functional AI workflow in a day, as seen at last year's AI Jams, is replicated.

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Context & Analysis

OpenAI's new program targets small businesses, which often lack dedicated IT or marketing teams. By offering hands-on training and partnerships with tools like Shopify and Slack, the company aims to lower the barrier to using AI for everyday tasks such as accounting, marketing, and ecommerce. The mention of previous Small Business AI Jams, where 78% of participants built a workflow in one day, suggests OpenAI sees tangible outcomes as a key selling point.

FAQ
What does the ChatGPT for small businesses program include?
The program includes virtual training webinars, in-person AI academies across the US, new guides, and curated partner integrations with companies like Dropbox and Shopify.
How can small businesses benefit from ChatGPT Work?
ChatGPT Work can automate tasks like turning voice notes into Slack messages, creating real-time market update sites, and analyzing customer reviews to improve services.
Is ChatGPT Work available now?
Yes, ChatGPT Work and GPT-5.6 are available to small businesses today.
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