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Karen Walker at Palm Beach CorpGov Forum: AI ROI Needs Agent Visibility

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Karen Walker at Palm Beach CorpGov Forum: AI ROI Needs Agent Visibility

3 Key Points

  1. What happened

    At the Palm Beach CorpGov Forum panel "Supporting Your CFO in the AI Era," Sysdig CFO Karen Walker said ROI cannot be measured without visibility into where AI agents run and what they do.

  2. Why it matters

    Finance chiefs are being asked to fund AI while governance depends on knowing what those agents are doing, a gap the panel tied to unmeasured returns.

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Context & Analysis

The panel put a CFO's lens on AI adoption rather than an engineer's. Karen Walker of Sysdig framed measurement and governance as a single problem: without knowing where agents run and what they do, a finance team has neither ROI nor oversight. That connects the two halves of the CFO's job, funding and control, which are often handled separately.

Candice Wilson of EisnerAmper offered a deliberately small starting point, funding the mundane and picking one process to show results in 90 days. The advice runs against large, enterprise-wide rollouts and suggests the panel saw scope discipline as the practical path to proving value.

Katie Creaser of ICR, the moderator, summed up the tension the panel returned to: adoption moves at a rapid pace but has to be safe, with too much critical data moving around organizations. For the CFOs in the room, the session treated visibility and safety as preconditions for the ROI conversation, not afterthoughts.

FAQ
What did the panel say about measuring AI ROI?
Karen Walker said you cannot measure ROI without visibility, and you cannot provide oversight and governance without understanding where your agents are running and what they are doing.
What did Candice Wilson recommend for companies starting with AI?
She said the request would be to fund the mundane, and recommended picking a single process in the business to see what can be done in 90 days.
Who moderated the panel?
Katie Creaser, Partner, Technology at ICR, moderated the discussion.
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