Gartner: 40%超 of AI agent projects to be canceled before 2027年末

The survey landscape reveals a sharp gap between interest and action. Yano Research Institute's 2025 survey found that while over 60% of Japanese companies express interest in AI agents, only 3.3% have moved to actual use, with 13.5% in consideration and 49.3% still gathering information. This gap suggests the barriers to adoption are substantial and not easily resolved by enthusiasm alone.

Grasys's survey (580 respondents at Google Cloud Next Tokyo '26) and JIPDEC's 2026 enterprise IT survey both point to a structural pattern: the obstacles companies face shift as they move from planning to operations. Before adoption, companies struggle to articulate what they want AI agents to do; after adoption, the difficulty becomes integrating agents with existing systems and keeping usage from concentrating among a few employees. Several Japanese companies have begun to address these challenges. Resonac Holdings standardized agents created on the front lines and rolled them out company-wide, reaching a 95% utilization rate about six months after introduction. Panasonic Connect tracked monthly unique user rates, reaching 61% for its ConnectAI assistant. GMO Internet Group combined tool subsidies with talent development, achieving a 71.4% business utilization rate.

Whether such success stories become the norm or the exception likely hinges on how companies handle governance. Okta's 2026 survey across seven countries found 58% of executives experienced AI-related security incidents in the past 12 months, yet only 34% of organizations applied the same security controls to AI as to human access. If that governance gap persists while agent deployments scale, Gartner's prediction of over 40% project cancellations by the end of 2027 may prove conservative — though the companies that build governance and measurement frameworks early could pull ahead of peers still stuck in the consideration stage.