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Large Language ModelsASCII.jpPublished: Nov 10, 2026, 19:01 JST

Wisora cites 25MB limit in test, outdated answer exposed

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Wisora cites 25MB limit in test, outdated answer exposed

3 Key Points

  1. What happened

    SORACOM's Makoto Yazaki trained Wisora on its own service and documentation pages, then asked how to register a PDF and got an answer citing a 25MB per-file maximum.

  2. Why it matters

    The answer looked natural but relied on an old update notice, showing business teams need to trace chatbot replies back to their source documents before trusting them.

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Context & Analysis

The walkthrough is built around a deliberately narrow test: one question with an answer the team can verify itself. By choosing "How do I register a PDF?" and training Wisora on SORACOM's own service and documentation pages, Makoto Yazaki set up a case where the expected answer was already known. That made the mismatch easy to spot when the bot cited a 25MB limit that appeared in a past update notice rather than in the current specifications.

The follow-up step is what gives the example its practical weight. Wisora's verification chat shows which sources were used, so the team could trace the wrong figure back to the old notice and decide how to fix it — either by adding content that describes the current specification or by reconsidering whether past updates belong in the training set. The recommended loop includes reviewing correct answers alongside incorrect ones and sorting questions between bot-handled and human-handled, since a single hard question can distract from the queries the bot already handles well.

FAQ
What went wrong with Wisora's answer in this test?
It told the user the maximum file size was 25MB, a figure taken from a past update notice, while the current upload screen displays a different limit.
How can teams improve Wisora's answers?
They can add information describing the current specifications, use the direct-input feature to add text, or review whether past update notices should be included in training.
How can users access Wisora after testing?
Wisora offers a dedicated chat page, a website widget, Slack and Microsoft Teams integration, and an API for existing business systems, with available features varying by plan.
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