
What happened
Redmine AI Helper 3.11.0 lets chat answers draw on LLM providers' web search — OpenAI, Anthropic and Gemini — with source URLs shown.
Why it matters
Teams can now get answers to questions that Redmine data alone cannot resolve, such as the cause of an error message, with sources displayed for verification, according to the release notes.
What to watch
The update requires Ruby 3.2 or higher, and SSE-based MCP servers will no longer load.
WHO IT HITSRedmine administrators and teams using the plugin for project management will gain web-search answers and easier setup checks, while those on Ruby 3.1 must upgrade before updating.
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The 3.11.0 release caps a run of updates from 3.6.1 onward that broaden what the Redmine AI Helper plugin can do. Earlier versions introduced an option to target all projects (3.7.0), project-specific ticket summary instructions (3.8.0), editable health reports (3.9.0) and a vector search connection test (3.10.0). Web search in 3.11.0 extends chat beyond Redmine's own data, while the prompt caching work addresses a structural issue: system prompts previously contained values that changed on every call, so caching barely worked. The update also tightens the technical baseline, requiring Ruby 3.2 and moving external MCP server connections to RubyLLM's built-in client.
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