Intuit's AI agents achieve 85% repeat usage by combining artificial intelligence with human expertise rather than relying on automation alone.

Intuit deployed AI agents to 3 million customers with an impressive 85% return/repeat usage rate

EVP and GM Marianna Tessel credits the success to blending AI with human intelligence (AI-HI combination) rather than using chatbots in isolation

The human-AI combination provides customers with greater confidence and trust in the financial software solutions

Intuit launched its GenOS platform in June to integrate generative AI across products like QuickBooks, TurboTax, and MailChimp