Salesforce unveils AIforce at Dreamforce

Salesforce's AIforce announcement comes as the company seeks to extend its platform beyond its traditional interface. The company notes that much of a company's knowledge already lives in Salesforce, but until now most people could only reach it by opening the app and navigating through its UI. That limited who could use Salesforce, how much information they could access at any one time, and how much value they could get out of it.

With AIforce, Salesforce is positioning its data and logic as the foundation for AI work wherever it happens. The launch partners—Claudeforce with Anthropic, Slackforce, and Agentforce Coworker—each address a different surface: Claude for AI-native work, Slack for team collaboration, and Lightning for existing Salesforce users. Salesforce also points to its Headless Toolkit and AgentExchange ecosystem as ways for partners like Anthropic, Amazon Web Services, Google, and Microsoft to build on this architecture.

The significance of AIforce may hinge on whether Salesforce can deliver on its promise of governed, permission-based access without requiring new permissions models or custom integrations. The body notes that AIforce is launching with Claudeforce, Slackforce, and Agentforce Coworker, with more to be announced soon, and that pricing and availability may vary by region and customer agreements. For Salesforce's community of Trailblazers, which celebrates its 20th anniversary at Dreamforce, AIforce represents a new chapter in how they build and work.