GENSHI AI seeks 5 sites to trial RoundTrace chat

GENSHI AI's move comes as home-visit care teams still juggle personal messaging apps, phone calls, fax, and verbal handoffs alongside dedicated coordination tools. The company points to risks with personal devices — patient information can remain on a phone after staff turnover, loss, or a device upgrade, and institutions cannot remotely wipe it or block files from leaving.

The regulatory backdrop adds weight to the pilot. Under the Medical Care Act enforcement regulations effective April 1, 2023, hospital and clinic administrators are required — not merely encouraged — to take measures to ensure cybersecurity. The health ministry's guidelines call for encryption, identity verification, access controls, and log retention when medical data is exchanged externally, and HISPRO has stated that public social networks like Facebook and LINE are inappropriate for sharing sensitive patient and family information.

A separate financial incentive is taking shape. The fiscal 2026 reimbursement revision clarified ICT requirements for the home medical information coordination add-on (100 points, once a month) and created a new home-visit nursing information coordination add-on (1,000 yen per month). GENSHI AI is positioning RoundTrace around those requirements and the security provisions, while noting that the product is still in development and does not guarantee compliance or reimbursement.