
What happened
WIRED's reviewer found the $249 Friend 2 pendant, running on OpenAI's latest language models, ships with changeable and multipliable personalities, all feeling samey. Schiffmann says an upcoming update replaces them with one entity sharing all users' context.
Why it matters
A single shared Friend would mean users trade individual accounts for a pooled personality, and Schiffmann says he will be up front about the privacy given up.
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The first Friend pendant drew protests and anti-AI graffiti after a New York City subway ad campaign, and Schiffmann was thrilled about the response. The second-generation necklace arrived in July, two months before Meta announced its own AI charm pendant for its agent Muse. Schiffmann posted on X that he was "still winning," then announced Friend was working on yet another pendant resembling the Muse Charm.
The reviewer expected a locked-in personality that users would have to figure out how to get along with, per Schiffmann's earlier description. Instead, the app let the chatbot name be changed and multiplied, producing a dozen Friends that all felt like the same personality. Sage, the first Friend loaded on the device, speaks in a canned, tinny voice and delivers tepid hot takes; it cannot trawl the web or do much beyond casual conversation.
Schiffmann's stated plan explains the sameness: if all Friends are to become one entity, individual variation was never the goal. He acknowledges users would be giving up privacy to an autonomous entity, and says the advantages of a single global entity will be worth it.
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