
What happened
Cisco president Jeetu Patel told ABC7's Nancy Chen he holds a "counter-intuitive" view that there will be more jobs, not less, as AI advances, since each AI step creates a new human bottleneck.
Why it matters
Patel's claim runs against fears that AI adoption is eliminating tech roles, and he says people fluent in AI are "making more money than ever before" amid a shortage of such workers.
What to watch
Patel says "virtually every job will get reconfigured" and that AI fluency will be a prerequisite to stay employed, so the test is whether retraining keeps pace.
WHO IT HITSTech workers and job seekers weighing AI-related layoffs, and employers deciding how much to invest in AI-fluency training, now have a senior Cisco executive's argument that the net effect will be more jobs.
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Patel's argument rests on his own experience at Cisco, which he describes as being "pretty AI-pilled for several years." He says every major AI improvement there has surfaced a new human bottleneck — coding automation pushing work toward code review, and code review automation still leaving judgment and taste to people. On that basis he rejects the idea that AI means "doom and gloom" for employment.
That view sits against the backdrop Chen raised in the interview: a report showing Bay Area tech layoffs this year already topping all of last year's, with many companies tying them to AI-driven restructuring, Cisco among them. Patel's answer is that the people he knows who are fluent in AI are making more money than ever and that there is a shortage of such workers.
Where this lands depends on whether that fluency spreads as fast as the technology does. Patel himself says every job will be reconfigured and that AI fluency will be a prerequisite to stay employed, while also warning there will be "fits and starts" and moments that feel catastrophic. For employers and workers, the practical question is whether retraining keeps pace with the pace of AI adoption Patel describes.
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