Slackbot transforms from a simple chatbot into a full enterprise agent capable of taking meeting notes, operating outside Slack on desktops, and executing tasks through third-party tools via Model Context Protocol (MCP)
The update includes lightweight CRM functionality for small businesses and requires no new installations from users
Announcement comes just 3 months after Slackbot became generally available on January 13 to Business+ and Enterprise+ subscribers, and is on track to become Salesforce's fastest-adopted product
Update is timed to Salesforce CEO Marc Benioff's keynote event on Tuesday morning
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