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Ninth Circuit: shoppers, not agents, access Amazon in Perplexity fight

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Ninth Circuit: shoppers, not agents, access Amazon in Perplexity fight

3 Key Points

  1. What happened

    A San Francisco federal judge blocked Perplexity's Comet browser from ordering on Amazon; on Aug. 4 the Ninth Circuit vacated that order, reasoning the user, not the agent, accesses Amazon.

  2. Why it matters

    The ruling goes to who controls the moment a shopper decides — an agent returns a short list with no visibility into what was dropped or which ranking was paid for.

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Context & Analysis

The Amazon-Perplexity dispute began as a trespass argument: Amazon said the agent entered its store disguised as an ordinary Chrome browser. The Ninth Circuit's August decision reframed it around the user's act, and its September refusal to rehear leaves the underlying case to continue.

That fight is placed alongside other examples where the terms of an exchange are set by a system only one side can see. It cites a December 2025 Consumer Reports and Groundwork Collaborative test in which 437 volunteers bought the same groceries through Instacart, and a dozen eggs at one Washington, D.C. Safeway came up at $3.99, $4.28, $4.59 or $4.79 depending on the shopper. It also cites the Justice Department's RealPage suit and the November 2025 proposed settlement barring the vendor from feeding its models competitors' current nonpublic data, as an instance of a price acquiring an author.

Where elected bodies have acted, the piece points to modest disclosure measures — New York's algorithmic price label, upheld when a federal judge dismissed the National Retail Federation's First Amendment challenge in October 2025, and the EU's Platform Work Directive. It argues a fuller debate could draw on Walter Eucken's view that competition must be instituted and maintained, implying consumers should be able to bring the agent of their choice to any store they may lawfully enter and take its learned data with them.

FAQ
What did the Ninth Circuit actually decide?
It vacated the San Francisco judge's order blocking Perplexity's agent, writing that because the agent acts only when its user tells it to, "it is the user who 'accesses' Amazon's computers." In September it declined Amazon's request for a rehearing.
Why does this matter beyond Amazon and Perplexity?
The piece argues the same question — who captures the value agents create — is being settled for consumers, workers and citizens. It cites Oxford and Worker Info Exchange research on 1.5 million Uber trips showing drivers' inflation-adjusted hourly earnings fell from over £22 to just over £19 after a 2023 dynamic pricing algorithm.
What disclosure rules already exist?
New York requires businesses that set prices with personal data to state next to the price that it was set by an algorithm using that data. Europe's Platform Work Directive requires platforms to tell workers when automated systems monitor or decide about them, with transposition due by Dec. 2, 2026.
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