ServiceNow expands partnerships for enterprise AI workflows

ServiceNow's push to expand partnerships for agentic AI and large-scale workflows builds on its existing footprint as a provider of cloud-based workflow software for large enterprises across North America, Brazil, Europe, the Middle East and Africa, and Asia Pacific. That geographic reach gives it a direct route into how big customers structure day-to-day work, which matters when those organizations want to plug agentic AI into existing processes instead of building everything from scratch.

The partnerships with LTM, KORE and Keysight are presented as field evidence for the idea that ServiceNow can become the control layer for enterprise AI and security, not just another workflow suite. As more critical AI workflows and governance get tied to its stack, the company faces pressure to manage AI platform security flaws and integrate Armis and Veza, since any future security issues or integration missteps could weigh more heavily on customer trust than for peers like Salesforce or Workday that lean less on AI agents as a selling point today.