
Aeon has assigned 170 preference tags per member in its shopping app.
The AI-driven coupons and recommendations raised coupon use 2.1×.
Sales on featured items grew 1.3×.
What happened
Aeon Co. has given each member of its “Ion shopping app” approximately 170 preference tags covering interests from food to childcare. The retailer uses AI to generate these tags and applies them to personalized coupons and promotions.
Why it matters
The company aims to shift from mass discounts to AI-driven 1-to-1 suggestions, reducing wasteful promotions and encouraging discovery of new products. Early results show 1.3× higher sales for products recommended via personalization and 2.1× more coupon usage.
What to watch
Aeon plans to expand these personalized recommendations across its app, store, and online channels. The system uses Google Cloud's BigQuery, Cloud Run, and Gemini to handle the heavy data processing, and the company will continue refining the AI to improve the “discovery” experience.
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