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ChatGPT ads skew toward lower-income users, study of 91 accounts finds

ChatGPT ads skew toward lower-income users, study of 91 accounts finds

3 Key Points

  1. What happened

    Researchers ran 91 decoy US accounts across three income levels and three racial groups; ads began appearing about two weeks after account creation, and lower-income accounts saw ads more frequently.

  2. Why it matters

    Ad exposure tracking with income suggests ChatGPT's ad delivery may reach poorer users disproportionately, while no difference by race was observed.

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Context & Analysis

The research, titled "The Beginning of ChatGPT Ads," offers an early look at how OpenAI's ad system behaves in practice. By simulating users across income and racial lines and tracking daily interactions from February 2026, the team captured a pattern: ad delivery ramped up roughly two weeks after account creation and skewed toward lower-income profiles. That contrasts with the absence of any racial skew, suggesting income — not race — is the variable shaping exposure.

The content mix also reveals a contextual approach, with more than half of ads tied to retail and IT services and food-delivery promotions appearing alongside recipe questions. Meanwhile, sensitive categories like medical, mental health and political topics stayed largely ad-free, consistent with OpenAI's stated rules. For businesses buying ChatGPT ad inventory, the findings hint that reach may concentrate among certain income brackets, which could affect campaign planning and audience assumptions.

FAQ
How did researchers test ChatGPT's ad targeting?
They created 91 accounts mimicking diverse US users by race and income level, routed them through networks matching their assumed locations, and asked daily questions from everyday to social issues starting in February 2026.
What kinds of ads appeared most often?
About 57% were concentrated in retail and IT-related services, with context-matched targeting such as food-delivery ads for cooking questions. Ads almost never appeared for medical, mental health or political topics, per OpenAI's pre-set rules.
Did ad frequency differ by race?
No, the study found no difference in how often ads were shown based on race.

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