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OpenAI Signals: ChatGPT work use spreads beyond top tasks

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OpenAI Signals: ChatGPT work use spreads beyond top tasks

3 Key Points

  1. What happened

    OpenAI released OpenAI Signals data connecting ChatGPT work messages to 165 work activity categories called Intermediate Work Activities across nearly 100 countries, quarterly from Q1 2025 through Q3 2026.

  2. Why it matters

    The data shows work-related use became less concentrated in the most common activities, suggesting countries tended to specialize in different types of work over time—though OpenAI notes this may reflect variation in the kind of work done or access to AI tools.

WHO IT HITSResearchers studying AI's economic role and businesses tracking how their workforces use ChatGPT gain a new quarterly dataset to compare usage patterns across countries and against U.S. job activities.

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Context & Analysis

OpenAI Signals builds on the company's ongoing effort to share evidence about how people use AI. The release draws on O*NET, a standardized framework that groups occupation-specific tasks into broader categories, to connect ChatGPT usage to Intermediate Work Activities. This common framework lets researchers compare ChatGPT messages with activities performed across U.S. jobs, though the two distributions differ substantially—largely because about 43% of the employment-weighted task mix for mapped U.S. occupations falls into Other IWAs outside the individually reported categories, such as moving materials or maintaining health records. The data shows wide variation across countries in how people use ChatGPT for work, and OpenAI invites researchers to connect it with other sources to investigate what these patterns mean for workers and businesses.

FAQ
What time period does the OpenAI Signals data cover?
The data is represented quarterly, spanning from the first quarter of 2025 through the third quarter of 2026.
Does the data include enterprise ChatGPT messages?
No. It covers work-related messages on individual ChatGPT plans and does not include enterprise messages or Codex use.
How does OpenAI protect privacy in this data?
Researchers do not read individual conversations; automated systems classify messages after identifying information is removed, and OpenAI publishes aggregated statistics while withholding small groups and adding statistical noise.
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