Nissay Plus starts AI underwriting on Oct 30, 2026

Nissay Plus is a small-amount short-term insurer under the Nippon Life group, and it uses Finatext's Inspire insurance business platform as its core system. Inspire is described as "AI-Ready," with a loosely coupled design, a flexible data model, and an API-first structure, and its new AI workflow foundation lets AI reasoning, static rule-based logic, and human review be combined depending on the task. That combination is what makes the phased rollout possible: Nissay Plus does not hand the whole decision to the AI.

The company frames the work as a response to problems that surface when financial institutions use generative AI — opaque decision processes, difficulty controlling variation in judgments (hallucinations, fairness and bias), and accountability for results. It says it built a practical model that addresses these while keeping costs low enough to adopt as an efficiency measure. The timing also lines up with the company's October 28, 2026 publication of a responsible-AI policy, which it says will be followed across operations.

Looking ahead, Nissay Plus says it intends to widen the scope from the highly standardized, high-volume smartphone insurance assessments to other products and tasks in stages. Together with Finatext, it aims to establish a practical financial infrastructure that can meet accountability requirements and a best practice for generative AI in insurance work.