AIToday
RoboticsAI Safety & AlignmentThe Verge AIPublished: Oct 22, 2026, 22:00 JST

Energize Lab says Eiliko robots secured, but holes remain

Send on LINE
Energize Lab says Eiliko robots secured, but holes remain

3 Key Points

  1. What happened

    Energize Lab told The Verge it closed all external access, disabled remote response modification, and will hire an independent security firm, but researcher Sammy Azdoufal still had full SSH access.

  2. Why it matters

    The company's claim that systems are secured appears inaccurate, as customer audio and photos remained publicly accessible, suggesting user trust may be hard to rebuild.

WHO IT HITSOwners of the Eiliko robot toy and their families are directly affected, as their conversation transcripts, audio recordings, and photos were exposed. The incident may also concern other makers of AI-connected toys about the security of backend systems.

Not sure about something? Ask the AI

Questions and answers are published on this page.

Summaries like this, in your inbox every morning.

Context & Analysis

The Eiliko case began when The Verge and security researcher Sammy Azdoufal found that the AI robot toy, which promises "your secrets are safe with me," allowed hackers to read complete transcripts of conversations. For over a month, The Verge tried to contact Energize Lab, including emails to CEO and founder Shaw Yeung, but received no response. The company has now issued an unsigned statement apologizing for the delay and acknowledging the core issues. It claims to have closed external access, rotated credentials, and disabled remote modification interfaces. However, The Verge's Sean Hollister, with Azdoufal's help, confirmed that as of the company's email, it was still storing audio recordings and photos at unsecured public web addresses. Azdoufal also retained full SSH access, contradicting the claim that all external access was closed. While Energize Lab pledges to hire an independent security firm and delete stored data, its assertion that systems are now secure appears premature. The company says it will earn back trust through actions in the coming weeks, but for now, the gap between its words and the reality on the ground leaves owners of the toy exposed.

FAQ
What specific security fixes did Energize Lab say it made?
Energize Lab said it closed all external access to its backend systems, rotated all access credentials, disabled the interface for remote response modification, and took long-term memory and custom avatar features offline.
Will the long-term memory and custom avatar features come back?
Energize Lab says they will not return until an independent security firm's review confirms they are secure.
How can I contact Energize Lab about security issues?
The company has set up a dedicated security email address: security@energizelab.com.
Send on LINE

AI news that matters for your work, delivered every morning.

Pick your industry and the AI tools you use, and get news related to your work every day.

Free · 30 seconds with Google · unsubscribe anytimeWhat is AIToday? →

Ask AI

Ask AI anything about this article. The AI reads this article, earlier AIToday articles, and Wikipedia, and cites its sources. Q&As are published on this page for other readers too.

Questions and answers are published on this page.

Related Articles

Next articleInfineon expands Nvidia work on 800V GaN power for AI data centers