Skan AI raises $63M to map enterprise work for AI agents

Skan AI, founded in 2019, announced a $63 million Series C funding round aimed at expanding its platform that maps enterprise work and feeds that intelligence to AI agents. The company's core innovation is its approach to data collection: desktop software records employee activity via screenshots, but processes images locally on each machine. Only anonymized metadata—which applications were used, the sequence of steps, and decision points—travels back to Skan AI's analytics platform, ensuring that actual work product never leaves the customer's environment.

The platform consists of three complementary products. Blueprint visualizes how processes flow across systems and teams. Intelligence identifies operational bottlenecks and cost leaks. Agents, the automation component, deploys AI workflows based on patterns extracted from the company's highest-performing workers. In a deployment at a large U.S. bank, the results were substantial: Skan AI tracked 11.2 million context switches among 1,500 finance staff and surfaced $37 million in operational friction. AI agents built on those observations reduced cost per transaction by 32% and increased throughput by 41%, delivering $18 million in annualized savings according to the company.

Skan AI's growth trajectory reflects strong market traction. The company reported revenue growth of more than 300% year-over-year and net dollar retention averaging 150%. Its platform has logged upward of 25 billion work signals. The customer base includes a quarter of the Fortune 50, seven of the 10 largest U.S. banks, and three of the five largest U.S. insurers. Mitie Group plc, a U.K. facilities management company, is among the customers; its Chief Technology and Digital Officer, Cijo Joseph, credited Skan AI with providing "unprecedented operational visibility" that accelerated AI rollout. Across its customer base, Skan AI reports average operational savings of 30% to 40% per customer, with cumulative measured customer value exceeding $500 million.

The Series C was co-led by Cathay Innovation and Dell Technologies Capital, with participation from Citi Ventures, Bloomberg Beta, State Farm Ventures, and Wipro Ventures. Dell Technologies Capital, which also led Skan AI's $40 million Series B in March 2022, reinforced its backing. Cathay Innovation partner Simon Wu framed enterprise work context as becoming an infrastructure layer for corporate AI, comparing it to how customer relationship management software became the system of record for customer data. He noted that Skan AI is the only company he has observed building that context from direct observation rather than documentation or system logs. Dell Technologies Capital's managing director, Raman Khanna, emphasized enterprise leaders' mandate "to identify where AI can create measurable operational advantage." Skan AI plans to deploy the new capital toward product development and deeper penetration into financial services, insurance, healthcare, and technology sectors. Total funding raised since 2019 now stands at roughly $120 million.