
What happened
Bank of America announced Payments Insights, a new CashPro capability that analyzes payment efficiency, cross-border flows and working-capital performance and compares a company's results with industry peers.
Why it matters
The tool is meant to cut time spent assembling and sorting data, so staff can spend more on deciding what to do with it, and it sits alongside cash forecasting and fraud-security scoring.
What to watch
Whether treasury teams are retrained fast enough to use it, as Deloitte says agentic AI is moving beyond pilots to orchestrate entire workflows; CashPro processed 213 million payments in the first half of 2026, up 10% from a year earlier.
WHO IT HITSCorporate treasury and finance teams that assemble and sort payment data by hand are the immediate audience, since the tool targets peer comparisons and faster analysis. CFOs may face pressure to retrain staff, a shift Jennifer Sanctis says is pushing treasury employees to build skills bridging finance, technology and data.
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Bank of America's Payments Insights is the newest piece of CashPro Data Intelligence, an AI-powered suite that already includes cash forecasting and fraud-security scoring. CashPro processed 213 million payments in the first half of 2026, up 10% from a year earlier, according to the bank — volume that makes the case for automating the assembly and sorting of payment data rather than leaving it to analysts with spreadsheets.
Jennifer Sanctis, managing director and CashPro product executive, says the pressure on treasury teams to do more with less has only grown over the last two years, and that companies are not necessarily restructuring teams but looking to free people from manual work. A recent Deloitte report on treasury trends echoes the shift, saying agentic AI is moving beyond pilots to orchestrate entire workflows — cash flow forecasting, risk analysis, and fraud detection embedded directly into payment rails — and framing 2026 as a turning point defined by speed, control and resilience. Laura Fox, treasury director at Allegis Group and a member of BofA's CashPro Boards client advisory groups, says the value isn't just having more data but understanding it fast enough to act on it.
The open question is whether treasury staff are being retrained quickly enough to use these tools, and that is likely to determine whether the promised time savings materialize or the pressure simply shifts to new skills. For CFOs, the near-term test is how fast their finance and accounting professionals can bridge finance, technology and data, while companies also focus on improving straight-through processing and managing costs.
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