
What happened
Cloudflare disclosed that from Aug 27 to Sep 9, 2026, its Workers AI GLM-5.3 model returned 155 responses containing other users' request data on prompts over 681,280 tokens. Researcher Gadi Evron of Knostic reported the issue via HackerOne.
Why it matters
The incident shows that even a major provider's service can fail to isolate customers' data, so infrastructure teams should assume tenant separation in hosted AI services can break and prepare accordingly.
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The leak stemmed from two overlapping problems, according to Cloudflare. GLM-5.3 was published with a context length of 1,048,576 tokens, but the GPU-side KV cache held only 681,280 tokens; Cloudflare knew of the mismatch before launch but assumed the engine would error on oversized prompts. Separately, a bug in the open-source SGLang inference engine, running in a disaggregated setup that splits prompt processing and answer generation across GPUs, meant a rejection flag was not passed to the decode side. The decode side then read leftover memory from a previous request and produced an answer. Cloudflare also noted that KV cache pages are not zeroed per request for performance reasons. The model was taken offline on Sep 9 and republished with a fixed configuration on Sep 10. For operators running SGLang in a disaggregated setup, Cloudflare recommends updating to v0.5.22 or later. The incident highlights that HTTP 200 responses can carry incorrect content, and that client-side checks such as canary markers and pre-send redaction can help detect or prevent data mixing.
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