
What happened
A Digital Agency survey of 6,439 ministry and agency workers found Gennai use cut working hours by 110 minutes per week on average, with over 50% saving at least an hour.
Why it matters
Such time savings suggest Gennai is changing daily workflows for a large share of staff, not just a few enthusiasts, according to the survey.
WHO IT HITSGovernment ministry and agency employees who use Gennai are the direct beneficiaries, with over half reporting at least an hour saved weekly. The Digital Agency, which runs the platform, may face pressure to expand its rollout to more of the 180,000 eligible staff.
Summaries like this, every morning.
The survey results arrive as the Digital Agency continues to build out Gennai, which it developed and operates for about 180,000 government employees. The platform's new AI agent function, capable of autonomously performing two or more tasks at once, represents an expansion beyond simple text generation. The breakdown of responses shows that benefits are concentrated: 35.1% cut working hours by one to three hours, 10.9% by three to five hours, 5.2% by five to 10 hours, and 3.2% by 10 hours or more, while 34.6% saw little change. Usage frequency also varies, with 10.4% using Gennai almost daily and 31.2% rarely or never using it. These patterns suggest that the average savings figure masks a wide gap between heavy users and those who have yet to integrate the tool into their routines.
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