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KDDI launches AI agent support with Gemini Enterprise

KDDI launches AI agent support with Gemini Enterprise

3 Key Points

  1. What happened

    KDDI began offering 'KDDI AI Agent Development Support' on September 18, pairing a Gemini Enterprise app license with KDDI Airet development work and KDDI's closed network.

  2. Why it matters

    The bundled package is aimed at companies that want AI agents working on confidential or personal data, since the closed network connects to on-premises data without going over the internet.

  3. What to watch

    The service's ability to improve AI agent accuracy hinges on Flywheel's data structuring work, which cleans and structures scattered files into an 'AI-Ready' state.

WHO IT HITSThis lands on enterprise IT and data-governance teams at Japanese companies that handle confidential or personal data and have struggled to deploy generative AI because of security concerns and scattered internal data. It also matters to systems integrators and consultancies competing for AI agent build-outs.

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Context & Analysis

The launch rests on a strategic collaboration agreement between KDDI and Google Cloud Japan aimed at providing AI services. Gemini Enterprise sits at the center of the offering, with KDDI group's AI development capability, network, and data-related services layered around it. Beyond Gemini Enterprise app licenses and KDDI Airet's development support, the service can draw on ELYZA for advanced AI development, Flywheel for data structuring, and the economic information platform 'Speeda' for market and industry data.

KDDI frames the target as moving AI agents beyond the proof-of-concept stage and into actual corporate operations. It envisions agents applied to information gathering and analysis, application and approval workflows, and report creation, automating part of the work that has relied on manual effort. The closed-network arrangement is what connects those agents to data held on-premises, which is where the security question usually stalls deployment.

The test is likely to be whether companies can turn scattered, mixed-format internal data into something agents can use reliably. Whether the pairing of Gemini Enterprise, KDDI's closed network, and partners like Flywheel and ELYZA proves practical for real business processes may determine how quickly these agents move out of trials and into day-to-day operations.

FAQ
What exactly does KDDI's new service include?
It combines a 'Gemini Enterprise app' license, AI agent development support from KDDI Airet covering everything from planning to operations, and KDDI's closed-network service 'KDDI Wide Area Virtual Switch 2'. ELYZA can also provide advanced AI development support for specialized cases.
How does KDDI keep corporate data secure?
It uses KDDI's closed network service 'KDDI Wide Area Virtual Switch 2', connecting without going through the internet so it can link with data companies hold on-premises. KDDI says this reduces concerns about information leaks when using confidential corporate data with AI.
What role does Flywheel play?
Flywheel supports data preparation, organizing and structuring scattered data in various formats such as PDFs, documents, spreadsheets, presentations, emails, drawings and images. This data cleansing is meant to improve AI agent answer accuracy.
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